The service advisors and technicians have always been fantastic, but I hate the upsell. And it happens every time I go.
Reply from: Palladino Honda 7 years ago
Tammy, we appreciate your feedback! Ideally, our goal is to ensure that your car is in the best possible condition. To achieve this our advisors will suggest procedures that need attention, however, we will always let you know which procedures can wait. We want our customers to be as safe as possible!
Kara & Marilyn took excellent care of me and your mechanic appears to have fixed my problem. Only thing that hurt was the price of repairs, but I had to be done.
