599 reviews on ReviewsiiTM
Latest review 7 years ago

Kara Wing

Service Advisor at Palladino Honda
Excellent 4.5

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Verified Customer
7 years ago

Dead Battery

The battery was just over 3 years old and it seems odd that it needed replaced but the service was good.
Reply from: Palladino Honda 7 years ago
Thank you for your response Cindy, we appreciate the 5-star review!

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Verified Customer
7 years ago

Excellent & professional service as we have come to expect from Palladino Honda

Car was in on time and servicing was done by the estimated time. Counter staff was friendly and explained everything..
Reply from: Palladino Honda 7 years ago
Thank you for your positive review Randy, we are happy you're satisfied with our service!

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Verified Customer
7 years ago

Floor

Your flooring is very dangerous. I suggest you change it or place a lot of rugs. I fell and injured my left wrist and right knee which was not a good day for me.
Reply from: Palladino Honda 7 years ago
Good Morning Lorraine, I wanted to follow up to see ho you are feeling again I am sorry about what happened, I have ordered extra rugs to prevent this from happening. I hope you are feeling better, if you have any other concerns please feel free to contact me anytime at Marilyn@palladinohonda.com thank you and have a very Merry Christmas Marilyn Bodson Service Manager

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Verified Customer
7 years ago

I waited a long time for my servicing to be done.

My servicing appointment was at 9 am and I waited until 6 pm to have everything completed. The reason I was given was because they needed to do additional brakes and rotors. My shuttle arrives 15 minutes early and I lost time at work to sit at the dealership and wait.
Reply from: Palladino Honda 7 years ago
We're sorry about the wait time, we always strive to be accurate with our timing but we're pretty busy this time of year! Thank you for your feedback Roni.

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Verified Customer
7 years ago

Outstanding, as usual!

Even if I had an appointment for a set time, I had arrived earlier then anticipated and my vehicle was taken in right away. The problem is promptly fixed, as is customary. I have no complaints.
Reply from: Palladino Honda 7 years ago
Thank you for your review Alain! We're happy you're satisfied!

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