599 reviews on ReviewsiiTM
Latest review 7 years ago

Kara Wing

Service Advisor at Palladino Honda
Excellent 4.5

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Verified Customer
7 years ago

It was good

I got an oil change and winter mats for my car. The mats I felt were a little expensive and I thought they could have thrown them in with the car.
Reply from: Palladino Honda 7 years ago
Thank you for your feedback. We apologize that the mats were not placed in the vehicle when your returned to pick up your vehicle.

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Verified Customer
7 years ago

It was good

I got an oil change and winter mats for my car. The mats I felt were a little expensive and I thought they could have thrown them in with the car.

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Verified Customer
7 years ago

Recall visit

Booked an appointment. Came in for a safety recall. It was looked after in a timely manner. Kara did a great job .
Reply from: Palladino Honda 7 years ago
Sonya, we are delighted to hear Kara and the Palladino Honda Team were able to help you out! Thank you so much for your feedback.

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Verified Customer
7 years ago

I am very tired of the overselling.

I was advised that my timing belt was almost due to be changed as we are nearing the 100,000km. I have an email from Honda advising that it is due at 160,000km or 100,000 miles. This is an expensive thing to change and I shouldn't be expected to change it 60,000 km before it is due!
Reply from: Palladino Honda 7 years ago
Indulis, Honda Canada does recommend having the timing belt replaced at 160,000km but because of the northern climates in our area they recommend having that service done at 100,000km. Our Service Advisor Kara left you a voicemail yesterday, as she would like to provide you with more information. She can be reached at 705-673-6733 ext 257 and is looking forward to hearing from you.

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Verified Customer
7 years ago

excellent staff

service was on schedule and staff was very curious and helpful and friendly. Always love the people here! Will always bring my car for tender care here too!
Reply from: Palladino Honda 7 years ago
We love taking care of your vehicle for you Daniel!

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