Had a leak in transmission seal. Supposedly fixed. Started leaking again.
Brought in again and scheduled appointment in about 1 1/2 weeks. Was called day before to say part was not in, and re-scheduled to 3 days later.
Two weeks for a part to come in is not acceptable in my opinion. Having to return for the same problem is a bit disconcerting to say the least.
Reply from: Palladino Honda 7 years ago
Robert, we apologize that you had to return to our dealership. Sometimes our shipments do not come in when expected and we are very sorry that it was an inconvenience to you.
I had wonderful service, Kara is a very kind, skilled with very good customer service qualities. Thank you.
They completed the work on my vehicle in which I am very satisfied, and it was covered under warranty, therefore doubly happy..
Reply from: Palladino Honda 7 years ago
Thank you for the lovely review Louise! We are so happy we could help you out.
