awesome place to wait while your vehicle is being serviced.
Awesome friendly customer service. Always greeted with a smile. Keep up the wonderful work with your customers. I will recommend to family and friends to experience their shopping at Palladino
I have yet to be disappointed with any service from Palladino Honda - they are fantastic about describing the service in detail, making recommendations, and sending out reminders for appointments. Staff are friendly and helpful and shuttle service is prompt.
Kara was very easy to work with and provided me with great customer service. She kept letting me know what they were doing on my vehicle and giving me an estimate as to when the work would be completed. Before ordering any parts that needed to be changed she explained why, as well as expenses very clearly and wasn't pushy. When she told me I needed a new tire she explained to me the tire warranty very clearly and made arrangements to have me come back in first thing Monday morning so we can change it. I am very pleased with her service and great attitude!
Reply from: Palladino Honda 8 years ago
Jeremie, we appreciate your lovely words about Kara!
The problem of 2 flat tires on brand new tires was addressed immediately even if I did not have an appointment.
I had 2 flat tires on 2 week old new tires that were put on by Palladino Honda - the problem was solved within the hour - at no extra cost. I was looked after immediately and well satisfied with the result.
Reply from: Palladino Honda 8 years ago
Doreen, we are so glad to hear we were able to resolve this issue for you!
