From start to finish, the service was excellent. My vehicle was brought in the service bay quickly. All work (oil change, tire switch, alignment), was performed quickly and efficiently. All the work was well coordinated by Taylor.
Reply from: Palladino Mazda
That's so awesome to hear Brenda! Thank you for sharing your review with us.
Quick and easy, with work done precisely and efficiently.
I was booked for an oil change and regular inspection on a date which best suited me. I was greeted with a smile and my car was taken in right away. During my stay I was offered a desk to work from which made the time pass very quickly. I was called when my vehicle was read and was given a breakdown of the review. Thorough and informative. Great work, yet again!
Reply from: Palladino Mazda
Thank you for sharing your experience with us Andrew! We hope you have a great summer.
I made arrangements to replace the wheel bearing and the mirror on my 2012 Mazda 3. I was supposed to call back with the VIN # to ensure that the proper mirror color was ordered however I neglected to do this.
Even with my errors they were able to order me the replacement part and install it in a timely manner.
The staff was very efficient, respectful and a pleasure to deal with. Would consider buying a vehicle from them in the future.
Reply from: Palladino Mazda
Thank you for the compliments about our team Eric! We're so happy to hear we were able to repair the vehicle in a timely manner.
Tyler Wills was very proficient in expediting my acquisition of a 2019 Mazda CX9, from assessing my trade in to completing the lease transaction. Jade Kutchaw prepared the necessary documentation in a timely manner.
Reply from: Palladino Mazda
Congratulations on the purchase of your beautiful 2019 Mazda CX-9, Larry! It's great to hear Tyler and Jade took care of you.