59 reviews on ReviewsiiTM
Latest review 5 years ago

Jason Chandler

Service Advisor at North Bay Mazda
Excellent 4.7

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Verified Customer
5 years ago

Great service

Got my cars 16000km service. Done on time. Kind of pricey. Shuttle service extremely helpful. Driver very friendly. Good overall
Reply from: North Bay Mazda
Thank you so much for your feedback! We are happy to hear that our shuttle service was extremely helpful for you and that he driver was very friendly.

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Verified Customer
5 years ago

Quick and Friendly Service

I recently had recalled part changed on my new Mazda. As always, the staff were extremely helpful and got the job done fast. I appreciate how North Bay Mazda looks out for their customers.
Reply from: North Bay Mazda
We are happy the recall was completed Katelyn. Thank you so much for your awesome feedback about your recent visit!

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Verified Customer
5 years ago

Poor, poor, poor by the mechanic. Great by sales and management

Sales department is amazing. Service rep sent me home in a vehicle that had an issue he discovered but didn’t fix. Management saved our relationship
Reply from: North Bay Mazda
Rayna, we are glad to hear the Management team was able to rectify the situation.

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Verified Customer
5 years ago

My appointment time was respected, the vehicle was ready and all the work was done properly, thank you for the Mazda family feeling.

This was a regular maintenance appointment, the mechanic working on my mazda 6GT inspected all components as required, and suspect that my serpentine belt be replaced, which he did, I strongly recommend northbay Mazda.
Reply from: North Bay Mazda
It was our pleasure to give you the North Bay Mazda family feeling Rejean!

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Verified Customer
5 years ago

Quick and Efficient

The staff was helpful and friendly. I was amazed at how quickly the technicians were able to complete their work. Service was terrific.
Reply from: North Bay Mazda
Michael, it was our pleasure to service your vehicle for you! Thank you so much for the fantastic feedback. We look forward to seeing you again soon.

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