Laura Ahmet

Service advisor was good in trying to provide explanation and reasonable cost of repairs, I am disappointed as you mention that tell others if service good, and tel, you if not. I responded in an email to the inbox as prescribed never to receive any acknowledgement or response. I still find the practice of removing coils from an existing good car to test on mine a peculiar practice, and I had labeled and replaced a few coils but tech didn't want to test another way each coil of pulling and observing change in engine response, I ended up paying for complete set of coils instead of a few. Was identified engine problem with ignition that car would shut down but never corrected or costed for repair. I have driven the car and runs ok but have had TCS light come on and engine shutting down due to the ignition switch.

I brought my 2014 Civic in for its regular maintenance service appointment and was asked if there was anything else of concern...I mentioned that when pressing on the accelerator, especially after shifting gears that there was a 'clinking' sound. I was informed that it was because of my after-market floor mats. The removed my driver's side mat and said that it was fixed. Upon driving my vehicle home from the dealership, the vehicle continued to make the same 'clinking' sound.

It was great Kara is great and super helpful. I always get in easily and great prices to boot! Very satisfied.

Thank for you efforts to customer for the excellent service. Since 2010 I had visited this dealership first time, I have never had any small problem with it. So far ao good. Keep you guys good works please!!

The service at Sherwood Honda is outstanding. The staff are knowledgeable and friendly. The rates are reasonable and they do not do work that is not required.They also let you know when service is required and they also remind you when your appointment is.