Friendly service, professionally executed with a smile
The two vehicles went in. One had a service the other a recall. The whole experience throughout Sherwood Honda from sales to service has been first rate. Everyone helps and no hard sell.
I had gotten a nail in the tire, I called up Honda to see about putting air in it. When the lady i talked to said yes it was okay. i told her i would like to make an appointment to get the nail out of the tire. We made an appointment, we both confirmed the date and time.
I go to show up at the appointment bright and early, when i gave my name I found out that there was no appointment made me. I then had to wait an hour and a half for someone to see the car. We were told that i needed a new tire, and that they would look up to see how much the tire would be, we never received an answer.
Efficient,courteous, caring,professional and work done right first time
This is an excellent dealership from the sales experience to the after sales service. Great owners and staff who really do care about their clients. Have bought several cars from the dealership and have recommended to many others. Have dealt at other dealerships over the many years but none come anywhere near as far as service overall. Wish Sherwood Honda continued success in future.
I've been to Sherwood Honda for all services related to my vehicle: Oil changes, winter/summer tire changes, scheduled services. Every time I have been greeted and processes promptly, the costs of the service have been accurately described to me, and the estimated time of the service is almost always bang on. Every service I've received (including shuttle service) has been from someone who appears happy to be there.
