Eric Almeida

Eric was very helpful gave us a great deal and helped us in any way he could. Thank you eric good job

We were shopping for my daughters first vehicle and he made the experience very easy. He was also very confident and reassured me that the vehicle we were purchasing was a good choice for her. He was a pleasure to work with.

I was extremely dissatisfied by the level of professionalism, or rather lack there of, I experienced while dealing with the Hyundia staff. Especially in regards to owning up to mistakes. When I picked up my vehicle it was dirty, the windows had marks on them from stickers that were formerly on the car, which I have had ongoing issues trying to remove, and there were marks on the outside of my car from the protective covering. When I confronted my sales associate, Eric, about it he merely dismissed the claim saying they had cleaned the car the previous day and it must have just gotten dirty overnight. Obviously, these issues were not just acts of nature, but rather negligence. I have made countless attempts to reach out to Eric about not receiving my vehicle ownership forms with the paperwork I was given on the day of my purchase, but was only met with voicemail and unreturned calls. I purchased this vehicle, my first car, in May and expected to receive my registration in the mail, seeing as they never gave it to me in person. This did not happen, at which point I began calling the dealership with no answer and no return calls. Since I am out of town with my military placement, my parents went in for me today to speak to Eric and come to a resolution. They twere met with extremly bad attitude and told told I must have lost it, which I am positive I did not receive it and was never even prompted to sign the registration with the other paperwork on the day of my purchase. He offered no suggestions for a resolution and merely dismissed my parents. In order to avoid legal issues, I have now been forced to go stand in line in a very busy Service Ontario office and purchase a registration form that I should have received in May. Just to take a proper inventory for you, I have now had to pay out of pocket to clean my car multiple times and pay to acquire my mandatory paperwork.

For many years my family has been buying cars from West Hunt Club Hyundai. My brother had a Tiburon, my parents an Elantra then a Sonata which they still have now. My parents have been so pleased and comfortable with their experience that they highly recommended I go to them for my new car. Eric Almeida was very helpful, informative, and patient in dealing with me when I needed some time to think about my big choice. He really took the time to listen to my concerns and answer my seemingly endless questions. What I really appreciate about him and his staff is that they are friendly, warm, and they don't push you. I love my new Accent SE. Its beautiful, rides smoothly, and is perfect for my needs now. Great experience. Highly recommend to anyone looking into getting a car. Thanks!!

Did not honour what they said they woould do to vehicle. Always me that had to get a hold of them rarely they returned my calls. Still have issues with vehicle that where suppose to be fixed before I picked it up over 3 weeks now.