Wonderfull experiences good advisor..good customer service very approachable and friendly..definitely i will go back to toyota mcphillips in the future buy..
We have been dealing with Mcphillips Toyota for almost 20 years. We purchased a new used vehicle with the dedicated and wonderful help of Ed Sapnu. Ed and manager Paul Bowes we’re extremely fair and made the process easy and stress free, we couldn’t be happier. Ed took his time and explained all the features of our car down to the last detail. There were no hidden fees, everything was on paper and upfront, the process could not have been easier. We are extremely satisfied and do recommend Mcphillips Toyota to everyone. Our children buy their vehicles here, all our vehicles are serviced here with the great service team starting with Steve, Grant and everyone else. Mcphillips Toyota is a great family dealership who go the extra mile with all their services and makes you feel a valued customer always. Thank you!
Reply from: McPhillips Toyota
Thank you for your feedback and recommendation, Jeremy. We appreciate the support from you and your family over the past 20 years and we look forward to going to extra mile each visit!
I bought a new sienna. I was treated excellently and the staff looked out for my best interests.
It would be nice if the lead time for parts wasn't so long. I'm still waiting for roof crossbars to come in. I understand this might be covid related.
When signing paperwork, it would be nice if I was asked if I wanted to receive informational emails etc from Toyota instead of having that option automatically selected for me.
Reply from: McPhillips Toyota
Hello Chris and thank you for your feedback. We apologize for the wait time on your crossbars and not consulting you in advance about the email notifications. If you would like any of that changed, please contact us and we will be happy to update your file!
Thanks and have a great day.
