Chris joined Murray Chevrolet 3 months ago. Chris has been in the customer service industry for 20+ years. Chris is married with two children. Chris's collection of vintage cars include a 1964 AMC Rambler, 1997 Pontiac Trans Am and 2007 Chevrolet Equinox. In his spare time, Chris enjoys golf, spending time on his cars and especially spending the day with his children.
Efficency, organized, explained the situation in full detail for me, not a person who knows cars so that I could make an informe
Explained in full detail.
Provided financial options, in what needed to be done now and what could be left for another date.
Professional
Talked to me not at me
Listened
Treated me like it was his vehicle - care and concern
I appreciated the contact/updates while vehicle in shop as there were a few different potential repairs. Chris was focused on getting my vehicle back same day and we decided to not do one repair (not critical and could wait for next service appointment).
The estimate Chris provided was accurate so the bill was what was discussed; this was great.
Only slightly negative comment was I ended up waiting 45 minutes at dealership to get vehicle; but again the focus was on returning the same day which was met.
overall good service
