Chris joined Murray Chevrolet 3 months ago. Chris has been in the customer service industry for 20+ years. Chris is married with two children. Chris's collection of vintage cars include a 1964 AMC Rambler, 1997 Pontiac Trans Am and 2007 Chevrolet Equinox. In his spare time, Chris enjoys golf, spending time on his cars and especially spending the day with his children.
When I schedule an appointment time. I don't expect a phone call when my car is suppose be ready that it has not even been seen at 1:10pm that is extremely poor customer service to me. Ridiculous to me.
After purchasing 4 vehicles from Murray I am extremely disappointed with the service department. And staff at Murray Chev on Waverley. The service is just Ridiculous.
Reply from: Murray Chevrolet Winnipeg 8 years ago
Good morning Debbie, I have tried to call you and email you in regards to your last visit. can you please call me at your convenience . My direct line is 204-275-4560 or my email address is kelly@murraychevrolet.ca.
Just not satisfied with how you guys allow your products to fall apart without any pride in making it better. Terrible ! And no calls returned in a timely manner and attitude huge from girl at GM Canada I would not have someone like her in my company terrible for buisness. Number one rule listen to the customer
Reply from: Murray Chevrolet Winnipeg 8 years ago
Tracy , I am sorry I was away in training last week . I understand that Gm has came to the party and are covering the repairs with a $100.00 deductible . I am glad that Chris Mark was able to advocate for you to get to this resolution. We appreciate your business !
Kelly Scott
Service Manager
Murray Chevrolet
Kelly@murraychevrolet.ca
I have always been very satisfied with the service dept at Murray. This problem occurred the last service done at Murray. I asked to have a squeaky door hinge lubricated and it was done. At some time during the service, the chrome plating on the right interior door handle was damaged. Chris Mark was told about this and he was excellent in response.He said bring the vehicle in at the next service appointment and they would see what can be done.I understand why he has the service manager job. Thanks Chris
