With over 12 years working experience in the service department, Amanda is an asset to the Murray team. A key player on our social committee, Amanda promotes team spirit while encouraging employee participation of staff events. Amanda enjoys an active lifestyle including bootcamp and playing sports.
Amanda was very professional but also friendly. She made sure to note on the work order for my vehicle that I needed it back by a certain time. She gave me a pager to notify me when my vehicle was ready, it was done within the time i needed it, and she personally came to get me instead of paging.
Although not thrilled with the fact that I was required to replace an engine at 118,000 kilometers and am out of pocket $6000 due to an on going warranty/oil consumption issue and parts failure I must say I received exceptional customer service from Amanda Richot and Kelly Scott. Pleased with the product? No. Pleased with the service at dealership? Yes.
I brought my car in for service and change season tires. The shuttle staff was friendly and took me safely and quickly where i needed to go. My car was conveniently serviced well and I was able to go to my own job.
Front fender on truck showed some rust at edges after 9 months. One look for the service agent and it was concluded this would be warranty replacement no questions asked. Number was ordered and replaced in side two weeks.
