Excellent service and the sale rep Peter Lee is very professional! I will definitely recommend my family and friends to Roadsport Honda for sales and services if needed.
Not that appreciative of service advisers hustling for upsells when my car is fine with the packages.
Not happy that the complimentary car wash requested and fluid top up is not available or been difficult to follow up on after many service appointments and a previous big job.
The reputation is consistently satisfactory each time I go to Road sport in that there may not be much of a difference in offerings compared to other Honda dealerships service centers.
I am still awaiting a few complimentary car washes that should be easy to book and done.
I am not happy that the service check I paid for that was a special, that when it was done, the following week there was another special indicating there was a FREE service inspection check for my particular car. I ended up only with the Roadside assistance one year which was great, but very disappointed that it was not mentioned then that the service check would be offered the week right after. I ended up doing a big job costing me ON TOP of the service vehicle inspection.
As well, the advisor indicated because I did the full inspection recently, that the freebie would not be necessary. I feel that I should get a free full vehicle check up component in lieu of the one in which I arrived early in the morning, they didn't want to do it again to save time .
The sales representative is pleasant, friendly and very patient. He is professional and knowledgeable and easy to work with. He made our car buying experience pleasant and seamless.
The agent, Charles Chan was very professional and we enjoyed doing business with him. He was knowledgeable. The financial manager on the other hand was quite rude. He had an angry demeanor and was short tempered when speaking with my daughter and I. He seemed upset when we turned down the extended warranty.
Fast service done for the first oil change on my new car. Everyone is polite. Edmond is very professional and always provide good advice about car maintenance
