Chandler has been an installer with Bath Fitter since 2007. He enjoys his job - best he has ever had. When Chandler is not remodeling a customers bathroom, he works on his own home for his beautiful wife and 3 children.
Our installer Chadwick, was efficient and provided good updates as he progressed through the job. He was thorough in clean up and the finished product is very appealing. Very happy with the purchase.
I limited my review to four stars as the communication from the office was less than satisfactory. Told 14-16 weeks after our deposit was made for the project to be carried out. Numerous phone calls were made between week 15 and 29 to get updates but despite promises of call backs, I never received one. Finally got a confirmation a week and a half before an installer was sent. I would recommend Bath Fitter but don’t expect a quick job.
My experience with Bathfitter was amazing and awesome, from the people I talked to on the phone and Mark coming over and getting to pick out my own design.
Chandler was excellent at his job. I couldn't believe the transformation. He was very courteous, respectful and kind. He made sure that all his mess was cleaned up. He even let me know how long the other bathtub had been in for. He gave me a recipe for keeping my new tub clean. My dog loved him as he gave him pats.
I could not have asked fora better guy. I now listen to Ocean 100, his favorite station. Thanks Chandler.
No issue with the installer, although poor telephone manners when talking to office and follow up appt is not satisfactory very slow to respond to malfunction of equipment.
From start to finish great experience except for the covid19 interruption. Prompt courteous service. Installer was great and cleaned up any mess he created.
