Nick Soufan

This was my 2nd time purchasing a vehicle at Empire Auto with Nick and another fantastic experience. Nick always takes the time to sit with you, discuss your needs/wants in a vehicle, walk you through the financing and get you the vehicle you want. Thank you again for all your help

I would never recommend Empire Auto Group!!!! I cannot leave a review on their page for some reason (probably because too many people are leaving negative reviews) however I will make sure to let friends and family know to stay away “danger” I purchased a vehicle and purchased the warranty and they did not keep to the warranty and charged me in the last two day over seven hundred dollars of which 370 was for a battery and a tow. (Both were covered under the warranty) RIDICULOUS No empathy no help NO RESPECT was given to my situation. Very disappointed in the service , the people that handled the situation and especially DOUG,MOE and SAM. All condescending and arrogant. I have never been interrupted to have someone put their two cents in on what my problem is until dealing with this company. Tracked down the owners phone number NIC to let him know how poorly they were handling the situation And he had one of his staff call me and offer no empathy or respect or SOLUTIONS to my situation. I’m going to another car lot that is trusted and refinancing so I never have to deal with EMPIRE AUTO dealership again! They are located on Dundas street Past veterans: If you want good service and reliable people as well as a reliable vehicle which is MOST important DO NOT PURCHASE FROM EMPIRE locations on Dundas or Southdale motors location.

Not only was he charged for everything that was "covered" under the warranty that was paid for, they left him carless for a total of almost 2 weeks. .. Never ever ever go to Empire Auto Group. You will not only get a lemon of a vehicle but will be fucked over every time

When I was advised by One of my family member to Check some cars in Empire Auto Group I wasn’t sure if I can find my ideal car right away. But , after I met and welcomed with Mr, Nick Soufan I explained my condition and Budget soon i helped to Get my first test drive and With his polite and positive attitude soon I made my decision to trust my gut and go ahead . with building trustworthy relationships with my dealer I purchased my first car ( Volkswagen Beetle) in Ontario !Thanks a lot

Amazing team, very good at their job and a very friendly environment with great and nice vehicles at a great price!