Great service from a reliable and trusted dealership!
I recently purchased my 2007 Honda Civic through Haldimand Motors, and was extremely satisfied with the service provided to me. They allowed me to drive the vehicle to my mechanic for a second opinion, and did not push me for the sale. When I decided to purchase the vehicle, I asked them to complete a small work order recommended by my mechanic. They did everything I requested, and more! I will definitely be recommending Haldimand Motors to everyone I know.
A called the salesperson a couple of times . Told me he would call me back . Never did . I value your time . It's very disrespectful for not returning the phone calls . That are needed for customers appreciation . I was misusing a floor mat . When picked up the car . Told me he didn't have time to look for it . It's not about the mat . That I'm concerned . But it's the attitude towards customers satisfaction . This is my second car that I purchased from there . Most likely it will be my last one . Very dissapointed with the service . Thank you . Marcello
Reply from: Haldimand Motors Ltd. 1 decade ago
Thank-you very much for taking the time to share your experience with us. We take your concerns very seriously. As a result of your concerns we have launched an immediate investigation and we assure you that we will correct them immediately. We have attempted to contact you over the weekend and will continue until we reach you.
Once again thanks for your time and feedback.
EVERYONE in my family has a car from here. We will always be buying a car from you. Your service is excellent. We always know we are getting a quality car. Meeting the standards is not enough, you want your customers to be happy.
We are always pleased with your service and will be returning and referring people to you!
