My only complaint was getting info on when my van would be ready. This would have been helpful because of my work hours and trying to arrange a ride to HM. I was told by a sales clerk it would be ready on Monday and when I phoned I was asked WHO told me that....What was their name and because it wasn't ready This is Why I should not have been given that time frame. I had no problem with the wait I just needed to know so I could set up a ride.
Relaxed atmosphere and efficient service with no pressure from the salespeople to buy.
Received my car at a great price (on clearance) and salespeople were helpful and efficient. I especially appreciated that help was there if you needed it but you could more or less look after yourself and there was no pressure from the salespeople.
The 10% off of service is a great perk as well. I also appreciated getting 4 new tires on my car (2 of them were close to the cutoff point to receive new tires but didn't require changing.)
If there is anything to improve, I'm being picky, but it did take a week for the car to be ready which I was told to expect but it's still a bit of a wait. I also received 3 emails within two hours to complete this referral but hadn't heard of it earlier.
We bought our last 3 used vehicles from Haldimand Motors. The vehicles are serviced and detailed after purchase so the vehicle may drive and look a little rough when you take them out for an initial test drive but when you pick up your vehicle they drive and look great. At Haldimand you pay a fair price for a good vehicle.
Service was great in sales. But lack in service department. Too many on the phone and on computer. Had to srand and wait hust to get the keys to my car back.
