Service is as expected at a dealership - on time and courteous!
The service provided by Mary Nurse dealership is excellent as I have been going there for the last 3 years with my Terrain. They do not take 3+ hours for oil change. We have to pay anywhere for service however it is the level of service that we get makes the difference. The staffs are knowledgeable, helpful and courteous and does follow up on the services performed to make sure that things are done correctly.
Came in for an oil change and used the express lane. Oil change was excellent. However, my floor mats were washed and they dried with wide streaks on them. I did not do anything about it as I was coming back for a detailing of my SRX and assumed they would fix it then.