I was accommodated quickly, from the time I called for an appointment to driving into the actual service bay. I was met with a cheerful voice on the telephone and a warm welcoming smile by all who helped me with my tire issue. I always receive excellent care when I come to Nurse Motors, that is why I come back for anything to do with my vehicle. .
The staff are friendly and curtious, they made me feel appreciated. They are knowledgable and helpful. My only issue was that I was told it would not take long but I waited until after 2. I made an early appointment so I would have my car to run errands.
Reply from: WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac 9 years ago
Catherine,
We appreciate you taking the time to write a review about your recent service visit. We apologize for the inconvenience of having to wait longer than communicated for your vehicle. Guy, our Service Manager, will review the specifics of your repair order, as we do strive to provide times (and updates) over the course of the repair. Thank you again for your review, and of course, for choosing Nurse Chevrolet Cadillac.
Good job finished timely. Car cleaned after. Loaner vehicle neede air in tire, dashboard alert, how was this not addressed prior to use.
Reply from: WNCCGM Auto Ltd. o/a Nurse Chevrolet Cadillac 9 years ago
Hi Julie.
Thank you for the feedback regarding your recent experience at Nurse Chevrolet Cadillac and specifically an issue around your rental car. We will be in touch with the rental company to let them know of the issue. Glad to hear that the repair was completed quickly.
