After 3 attempts the issue was still not fixed and i finally made a decision to take the vehicle elsewhere. The team at Nurse were accommodating but i felt they were not familiar enough with the vehicle. 1K later vehicle still had the issue, now its either spend more money or trade the vehicle.
Reply from: Nurse Chevrolet Cadillac 9 years ago
Daniel,
Thank you for taking the time to provide feedback regarding your recent experience in our Service Department and your multiple visits. I'm sorry to hear about your multiple visits for the same issue. Our factory-trained technicians have extensive training and experience working on Saturn vehicles (some of them came from a local Saturn dealership). However, I am passing along your concern to Guy Letourneau, our Service Manager, who will reach out to you tomorrow (Thursday) to discuss your experiences. Thank you again.
Our service technician, Ron Brace did an amazing job at fixing the issue with our vehicle. The staff that booked our vehicle in were very friendly and accommodating! Thank you
