52 reviews on ReviewsiiTM
Latest review 4 years ago

Amy Wissler

Service Manager at Laurentian Chrysler
Good 3.8

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Verified Customer
4 years ago

Had brakes replaced, brought jeep back as they were squeaking.... checked cleaned and still squeaking... 1252$

A month ago, I brought my Jeep in for brakes. Rotors, pads replaces all around. Next morning I did a medium brake application and they squealed. Called and made an appointment to have that checked. They heard a squeal during the test driver, told me they took apart and checked. Test drive ok. I've had my jeep a couple of weeks and I'm still getting brake noise and squeaks when braking harder than normal and when backing up. I would really like this fixed!!!!

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Verified Customer
4 years ago

Great Service

What can I say, I could not ask for more. Amy greeted me with a smile and listened to my concerns. She took time to ask questions to be sure she understood what I was trying to say. Once the vehicle was checked out, she called me and explained what they had found and what the problem was. The Jeep was repaired and I drove home with a smile thinking how lucky I was to get Amy as my service rep. I will return and recommend Laurentian Chrysler for any service requirements needed in the future.
Reply from: Laurentian Chrysler
Gilbert, we are so happy to hear that Amy was able to help you out with your vehicle servicing needs. Thank you for taking the time to share your feedback, we appreciate it!

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Verified Customer
4 years ago

Easy drop off and pick up

Was quick and easy Drop off the night before Maintenance was done before noon Shuttles back All was good No problems Will be back again
Reply from: Laurentian Chrysler
That's great to hear, Ryan! Thank you for your review, we appreciate it!

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Verified Customer
4 years ago

Very smooth and quick

They got me in right away as promised and the new tires were installed and balanced quicker than I expected! Very happy with this experience!
Reply from: Laurentian Chrysler
Thank you for the review, Nancy! We are happy our service department was able to help you out. We appreciate your review!

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4 years ago

Worst experience ever

Lost wheel on truck ending being alit not damage than anticipated....told them that I would go trough insurance. Took insurance 3 days to make up thrr Ed it mind Laurentian tried to nail me first 3 days of lift fees at 129 an hr. They end up lowering it to one days still had to pay out of pocket. Told me that I needed a new bat not the case. Charged me quite a bit more than I was quoted for exhaust work. Stay away people not worth the headaches.

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