Il y a 7 mois
Excellent Body Shop and Parts service experience from beginning to end.
Body Shop , Phil and others very excellent to deal from start to finish. Also very accommodating parts department. Very satisfied with work done and vehicle detailing was also excellent. Great Job to all
Il y a 8 mois
Wonderful
It was my first experience at Audi Ottawa and surely not my last!
Elena was excellent to find exactly the car I was looking for.
Thanks to Nathan for explaining all the features of my new Q5!
I left has a very satisfied customer.
Pascale
Il y a 1 année
Excellent
My servicing encountered a problem when a new replacement part was defective. The Service Advisor, Eric Bouchard, kindly arranged a loaner vehicle for the extra day.
Overall Mr Bouchard was superb. Everything was well explained in a very courteous professional manner.
All aspects of my recent servicing were excellent.
Bruce Bailey
Réponse de: Audi Ottawa
Hi Bruce,
We are very pleased to hear Eric was able to support you through the process and to hear you has an excellent experience when servicing with us.
We are always here for you anytime you need us and we look forward to continuing to do business with you over the years to come.
Happy Holidays!
Your Team at Audi Ottawa
Personnel a transigé avec
Il y a 1 année
Horrible
I bought a certified pre owned vehicle that was listed as having never been in an accident. I later found out that the sales associate printed the Carfax prior to the accident being recorded. The vehicle was also repaired at this dealership. I was then in a terrible position of owning a vehicle that was valued at half of what I owed on the vehicle. Audi refused to acknowledge that this fraudulent sale was intentional. The general manager also treated me like I was the criminal. I would stay far away from this dealership.
Personnel a transigé avec
Il y a 2 années
Worse dealership ever
Poor after sales service. No loaners ever and impossible to have urgent appointment for safety issues that are urgent especially at this time of year having no heat to defrost windshield and windows. They don't treat according to the Audi vision of class and premium just treated like a corner street garage
Personnel a transigé avec
