Verified Customer
5 years ago
dealings at Wheaton
I was disapointed to learn that the extended warranty I had purchased for my 2015 Silverado 2500 hd was not transferable when I traded the truck in at a dealership
Reply from: Wheaton Chevrolet
Henry,
I'm sorry to hear that your warranty was not transferable. Did everything else in your sales process go smoothly? Please let me know directly at jmichell@wheatonchev.com
Staff Dealt With
Verified Customer
5 years ago
Waiting for our 250.00 referral bonus (each) Wayne had mentioned to us.
Stan and Ted are waiting for our referral bonus of 250.00 dollars each promised to us by our salesperson before the cars were purchased.
Reply from: Wheaton Chevrolet
Thaddeus,
Reach out to me directly at jmichell@wheatonchev.com if Wayne doesn't make this happen within a couple weeks!
Staff Dealt With
Verified Customer
5 years ago
Very professional and cared about doing the work correctly and on time.
Very professional and cared about doing the work correctly and on time. Staff courteous and friendly, offered to stay and provided a pace to rest and have coffee.
Reply from: Wheaton Chevrolet
Albert, Thanks for the great review!
Staff Dealt With
Verified Customer
5 years ago
There isn't anything that I was unhappy with.
I forwarded a letter of concerns to the CEO at Wheaton, describing numerous issues I encountered with my 2015 Tahoe. I did not expect to hear back, however I was personally contacted by a managing partner, who listened to my concerns. I also expressed interest in a new Tahoe, and I was offered a substantial discount on this new vehicle, as well as a very fair trade-in value on my current vehicle. I accepted this offer and the transition from old vehicle to new vehicle was seamless. I continue to be provided great service by Product Specialist Ken and Finance Manager William. I as well noticed a small scuff on the side, which Kim from the glamorizing area buffed out. I was very satisfied and impressed with every aspect of this purchase.
Reply from: Wheaton Chevrolet
Frank,
We appreciate your continued business very much! If anything comes up with the new Tahoe rest assured that we will take care of it for you quickly and well :)
All the best!
Staff Dealt With
Verified Customer
5 years ago
It was a good experience
I took my vehicle in for an oil change, they asked me if I wanted my vehicle washed after the oil change as well. When I went to pick up my vehicle the oil was replaced and the car was clean, good stuff.
Reply from: Wheaton Chevrolet
Thanks Montana, your experience is what we shoot for everytime!
Staff Dealt With