Audi West Ottawa

Excellent 4.6 Write Review
400 reviews on ReviewsiiTM | Latest review 8 years ago
Verified Customer
8 years ago

Great attention ..until I bought..

I felt special liked a belonged. A big contrast from my salesperson. Interestingly as I walked past him, it was like he did not know me. In my industry I would have no return business if i acted in this fashion.
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Verified Customer
8 years ago

Repeat A4 buyer

Pleasant and very helpful sales by Zel and easy finance with Elmira. I'm a second time A4 owner (2010 & 2017). Also able to influence my friends did the same... Wish I get some referral benefit from doing my job to promote Audi.
Reply from: Audi West Ottawa 8 years ago
Hello Katy, Thank you for your review. We take pride in providing the best possible customer service and are happy to hear you had a positive experience with us. We look forward to having your continued business. Sincerely, Mark Motors of Ottawa
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Verified Customer
8 years ago

Confused as to which event to which you are referring, Purchase or service???

I have great concern over a number of issues that seem to be rather new , uncommon and losing a fee steps compared to the last 35 years I have been a customer of Mark Motors and I would like a personal meeting with Les Swerdfeger or Michael Mrak to privately air my deepest of concerns. What the hell is going on at Audi Canada and downward. You can do whatever you want but know what Louie would have said. There is definitely a an overall lack of cohesion and taking responsibility for such a fine automobile and the whole experience. Pride seems to be the slave of the pay checque and not sustaining the fine experience you once had, not just pockets of fine experiences. I am hoping this can be addressed and turned around before it becomes a bunch of disjointed misfits masquerading as a fine experience. Sometimes you ring the bell and others you are winded halfway up the hill. Specifics to be revealed in camera.
Reply from: Audi West Ottawa 8 years ago
Hello Mr. Wright, Thank you for taking the time to write us your feedback. I have spoken with Les Swerdfeger and he will be contacting you to further discuss your concerns. If you have a preferred method of contact or time of day please let me know. Sincerely, Dana McLeod
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Verified Customer
8 years ago

Excellent service and experience

Service and experience has been excellent and we liked it so much we purchased a second vehicle. Post service as well as shop have also been extremely professional and provided exceptional service.
Reply from: Audi West Ottawa 8 years ago
Hello David, Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear we exceeded your expectations! We look forward to continuing to provide you with exceptional service. Sincerely, Mark Motors of Ottawa
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Verified Customer
8 years ago

Professional, fast and efficient AUDI A4 purchase

The purchase was fast, seamless, and my business felt very appreciated. Look forward to doing business with Mark Motors in the future and what they can offer.
Reply from: Audi West Ottawa 8 years ago
Hello Rizzieri, Thank you for your review. We take pride in providing the best possible customer service and are happy to hear you had a positive experience with us. We look forward to having your continued business. Sincerely, Mark Motors of Ottawa
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