HHR was in for ignition switch recall - was told it would be complete early afternoon. Went across the street to have coffee with a friend, and when I went back to check on progress (at 10:15 am) I was told the work was finished. This was great as I had a very busy day planned and now didn't have to depend on 'shuttle' service or a ride from a friend. All in all, very pleased (as usual) with service at SMP.
Oil change/ warranty check-up. I was able to book an appointment within a few days which is appreciated. Glen was efficient and professional. The oil change was completed within the time estimated - 45 mins, which was appreciated as I was on my lunch break. Thanks!