As SMP is not only our sales and repair centre, but also a place where I am known to a lot of the staff. I have to use a walker and always receive help with getting it out and in to my car, and also from the shuttle service drivers.
Due to the fact that my husband is now in long term care, I am doing all the driving and am not
a vehicle savvy person, so.I really appreciate and trust Doug Dyck to look after my Malibu.
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Reply from: Saskatoon Motor Products 1 decade ago
Thank you for your review. I'm glad that our staff are so helpful to you!
Always a good experience in the service department.
During the check did not make a full circle around the vehicle. I had a question about parts and so I thought I would wait until he was done the walk around. When he was done I asked about the rear passenger light and I had to point it out to him. It was very noticable damage he would have seen it if he did the complete walk around. Other then that made sure he had the right profile and made all the notes necessary. Also double checked if I was needing a shuttle ride or if I was waiting. Directed me to the parts and then directed me too the waiting area.
Reply from: Saskatoon Motor Products 1 decade ago
Hi Amy - thanks for your review. I'm glad that we could get the light fixed for you! Thanks again.
