Verified Customer
7 years ago
oil change, and rear window repair
did a good job and in a timely manner, well done. the window works great and the mechanic did a good job.
Reply from: Jim Thompson Chrysler Dodge (Heighton Auto) 7 years ago
Great to hear about your experience Andy! Thank you.
Staff Dealt With
7 years ago
Professional service
Had a really good professional experience. Would recommend to anyone looking to purchase a new vehicle. Thanks for your service!
Reply from: Jim Thompson Chrysler Dodge (Heighton Auto) 7 years ago
Thanks Rob. Great to hear you had a seemless experience! - Online Manager
Staff Dealt With
Verified Customer
7 years ago
Great
Very helpful and very knowledgeable. Thanks so much. Absolutely LOVE my new truck. Jonathon looked after us and we appreciated it.
Reply from: Jim Thompson Chrysler Dodge (Heighton Auto) 7 years ago
Great to hear Bonnie. Have fun this summer in the new truck! - Online Manager
Staff Dealt With
Verified Customer
7 years ago
Service
I always find the service advisors to be friendly, knowledgeable and helpful and I really don't have any complaints. The only thing I would change is that when a repair can't be done the same day (parts being ordered, etc.), it would be helpful if a loaner vehicle was offered. I live 50km+ outside of Kingston, so it is a challenge to get back and forth to work if I have to leave the vehicle at the dealer. It adds a lot of extra expense to an already extremely pricey service.
Staff Dealt With
Verified Customer
7 years ago
Recall
Took Jeep in for oil change, was fine, then tried to make appointment for the recall notice I was sent. Said the computer wouldn't let her do it, to call back another time. If it's a recall maybe you should follow up as I live in Napanee and it is hard to get to Kingston with your hours. I just hope the recall turns out to be nothing serious where someone could get injured. Thank you
Staff Dealt With
