Jim Thompson Chrysler Dodge (H...

Excellent 4.7 Write Review
304 reviews on ReviewsiiTM | Latest review 7 years ago
7 years ago

Exceptional

Pleasant in all departments especially Jonathan's service. He was quick, got a truck for us to test drive explained the promo that was going on and got us a great trade-in on our car. Also introduced us with the finance person.
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Verified Customer
7 years ago

Was ok could be better

Where they can care more about our needs and to make sure the car would be in great condition when getting as I had a crack on the speedometer and said it wasn't covered n said would give a quote and never heard back from them
Reply from: Jim Thompson Chrysler Dodge (Heighton Auto) 7 years ago
HI Kyle, thank you for your feedback. I have brought this matter to the attention of Dean Myles and he is looking into this scenario and will be in contact with you shortly. - Online Manager
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Verified Customer
7 years ago

Prompt and efficient service while you have a comfortable seat in the waiting room.

It was a regular oil change and check for any issues. No concerns for the vehicle and out the door on time.
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Verified Customer
7 years ago

Repairs and maintenance

No matter what my needs are through the service centre, repairs, tune ups, I am always beyond satisfied. Not only is the job done well, I always feel cared for, respected and valued. I am greeted by name and even asked about how my daughter is. The personal touch is appreciated. I had an issue with the hood of my car that was under warranty, but the insurance company rejected the claim, until the service manager Sylvia took more pictures and resubmitted. The claim was then accepted. She didn't take no for an answer and I feel went over and above for this customer. The staff is warm, welcoming, professional and skilled. Thank you for taking care of me and my gorgeous, midlife crisis, hardtop convertible!
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Verified Customer
7 years ago

Air fix

It works now... it didn't work at the beginning of the summer, and now it works during the summer. We should be having some nice cool internal temperatures of the van
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