Discount Car and Truck Rentals...

Average 3.5 Write Review
66 reviews on ReviewsiiTM | Latest review 5 years ago
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Verified Customer
5 years ago

Feedback

The people at Main Street East (Hamilton) were very helpful and the experience was seamless. I would definitely go back.
Reply from: Discount Car and Truck Rentals- Main St
Dear Sir/Madam, We thank you for taking the time to provide your feedback, we shall commend our staff for providing quality customer service. We look forward to serve you again in the near future. Sincerely, Customer Care
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Verified Customer
5 years ago

YOU KEEP CONTACTING WRONG PERSON

you have sent me the reservation & details and I have sent you 2 emails to inform you that I am not the person whom made the reservation. and now you are contacting me again to asking me about my experience. do you really read your emails !
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Verified Customer
5 years ago

The car was smokey and i have to drive it for( 2) days with my kids

The car was smokey and i had to drive my children in that car for the( 2) days. They sprayed air freshener before giving it to me . wasn't a good experience
Reply from: Discount Car and Truck Rentals- Main St
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
5 years ago

I am unhappy.

They did not have the car that I reserved so I had to get a bigger car (SUV). The gas consumption was totally unacceptable as I put 30 Liters gas for only 200 KM. That was an awful experience. :(
Reply from: Discount Car and Truck Rentals- Main St
Dear Sir/Madam, We thank you for your feedback and would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. You may provide us with your contact information and agreement number to customercare@discountcar.com, so that we could assist you further in this regard. Sincerely, Customer Care Discount Car and Truck Rentals
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Verified Customer
6 years ago

Car wasn't available

As we have booked a car, we muat get a car at the time of pick up when i reached at facility, no cars where available. Representative said its first come firat serve than what's the point of reservation and booking in advance.
Reply from: Discount Car and Truck Rentals- Main St
Dear Sir/Madam, We thank you for your feedback. We regret the inconvenience that you have experienced, in regards to your Reservation would like to assure you that we do take matters such as this seriously. The Management and Operations team have been notified. For further assistance in this regard, kindly provide us with your contact information, email address and/or phone number and your Rental Agreement or Reservation number to customercare@discountcar.com Sincerely, Customer Care Discount Car and Truck Rentals
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