Discount Car and Truck Rentals...

Prompt service, both on pickup and return. Brand new cube van that was very clean. Would book a vehicle with them again.

I have been a loyal customer to Discount all these years. However, recently about two-three times, I did not get the rental car on time and have to wait in the store for almost an hour. On another occasion, I did contact the store to inquire if the reserved car is available but they said no due to many people walk-in. They promised to let me know the status of availability at the end of the day. Unfortunately, none of the staff called me.

I was charged 20 a day for accident insurance even i told them my credit card the one i used to pay rental provide me coverage during rental period..

Had a car reserved through my insurance company. Spoke with a female employee directly in the office on Monday afternoon. Was advised that there was a car waiting for me. Advised her that my vehicle was being towed Tuesday morning for repair and I will be in at 8:00AM on Tuesday to pick up rental. Arrived at rental office just after 8:00AM and was told there was no vehicle for me. Had to get one of their drivers to drive me to work with a guarantee that my rental will be delivered to my workplace later on that morning. The rental was delivered to my workplace later in the morning. This is not the first time I have made a reservation with this location and not have a car available at the confirmed pick up time. The staff blame their head office for the car shortages, the reservation system is broken and needs to be fixed.

I reserved a rental for 11 am, but it wasn't ready until 1:30. We had to taxi and Uber to our first destination, then come back for the car to get to our second destination. Will not use discount again