Verified Customer
9 years ago
great
always friendly customer service people, always fast service, all questions always get answered, I always leave happy. I think I will be going there for all service work even after my warranty is done
Staff Dealt With
Verified Customer
9 years ago
Service is excellent, with the customer there number one concern.
Treats you in a very professional manner. Takes time to listen to your concerns and makes sure that all issues are completed. A pleasure to deal with.
Reply from: Ontario Motor Sales Limited 9 years ago
Thanks for the kind words Wayne. We'll make sure we pass your comments along to Steve.
Staff Dealt With
Verified Customer
9 years ago
Very professional and pleasant atmosphere.
I had an oil change. I always feel confident when I have any work done at OMS. Everyone is always pleasant and very educated in what needs to be done.
Staff Dealt With
Verified Customer
9 years ago
Adjustments to door hinges, a leak in the box cover, and a rattle in the dash was fixed on my 2013 Avalanche. Repairs were completed and the vehicle was ready when indicated.
John was polite and respectful as he described what would be done to repair the issues above. He reviewed things and told me to contact him should anything not be up to par.
Very happy with all interactions I have with John when ever I bring vehicles into OMS for repairs.
Staff Dealt With
Verified Customer
9 years ago
Could have been better
My first time seeing Dave and servicing at OMS and it was okay. A few issues surrounding the parts ordered and not being called timely when they arrived and some shuttle issues that customers should be told about. Will I be back - I'm not sure. He was courteous though and explained the issue they found with the vehicle which was nice.
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