For the first maintenance for my car, the team service Mazda North Bay was professional, clear explained how the maintenance will be in the future. I was happy with the service.
The team service Mazda North Bay was explained the condition of the car and what exactly they did for the first maintenance. I was pleased with their professionalism.
Reply from: North Bay Mazda
Thank you for this 5-Star review, Adeluta! We appreciate your response.
Hade oil change, and switch winter tires to summer tires. A little disapointed that I was charged labour for tire swap. I thought it was part of the storage and purchase cost.
Totally surprised (and very grateful) for the warranty refund
We have a 310 tech in the family so he does the work on our vehicle. Went in to purchase parts for a front brake job and was told to bring the vehicle in for an inspection. End of story - a full refund of the parts purchased at the dealer. Although very low mileage we are out of warranty on time. Thanks!
Reply from: North Bay Mazda
Heather, thank you for sharing your amazing experience with us! We are happy that we were able to make your experience with us so positive!
Allot of times I have trouble understanding what they are doing to my car. The staff explains
the details that I don't understand to the best of their ability. In all, I'm satisfied with the work on my 2004 Mazda 6.
Reply from: North Bay Mazda
Scott, we appreciate you taking the time to give us some feedback! We're happy that you were satisfied with your experience.
