Verified Customer
7 years ago
Waited for 4-5 hours
I brought my jeep for the power steering flush service. The appointment was at 11am and the service guy said it will take a hour so i told the guy that i will be waiting in the dealership so i started waiting. After 3 hours, i went to the guy and asked if my jeep is ready or not and he said he forgot that i was waiting in the dealership and they did not even start working on it and the guy told me to wait for another one more hour. I bought my jeep and had a few services at eastside dodge with great experiences but this time was so ridiculous. I was so mad about the guy told me to wait for one hour and made me wait almost 5hours and i also told him that i will be waiting in the dealership and he was totally forgot that i was waiting. So dissapointed.
Staff Dealt With
Verified Customer
7 years ago
Service Booking
Everything was serviced perfectly and the vehicle was ready even quicker than I thought it would be. All 3 job items were completed.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Peter! We're happy to hear our service team exceeded your expectations!
Staff Dealt With
Verified Customer
7 years ago
Quick service
Quick service, oil change was done within one hour without appointment even after big lineups.
Friendly staff and not too expensive like other dealerships.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review! We're happy our team was able to get your vehicle done quickly and without any stress.
Staff Dealt With
Verified Customer
7 years ago
Experience with Munish bhatia was awesome.
Experience with Munish bhatia was awesome. Great knowledge, great experience he has. He went through very small details of the vehicle and mine too, to choose the best vehicle. I strongly recommend him and dealership.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Jasvir! Enjoy your new vehicle!
Staff Dealt With
Verified Customer
7 years ago
Excellent customer experience
Jason went the extra mile to make sure I was happy. He came in early to work to fit in my schedule.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
Thanks for the great review Christopher! Happy to hear Jason exceeded your expectations!
Staff Dealt With