Eastside Dodge Chrysler Jeep R...

Excellent 4.6 Write Review
332 reviews on ReviewsiiTM | Latest review 7 years ago
Verified Customer
7 years ago

Great

Awesome very accommodating dan derrick and mo were great took a bit to get wut i wanted but was happy to drive away in a new 2018 in the end tnx guys
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT 7 years ago
Thanks for the 5 Star review Cory! Enjoy your new vehicle!
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Verified Customer
7 years ago

Fast and easy

Met Pranjee when I went in and he was very helpful. Showed me the trucks that i wanted to see. Went in on Wednesday and drove away on Thursday. Would recommend this place to friends and family
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT 7 years ago
Thanks for the great review Jeffery! We're happy to hear Pranjee was able to find you the perfect truck!
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Verified Customer
7 years ago

Corrosion

Rude in regards to paint warranty No knowledge of master shield paint protection purchased at new Determined I was not covered before even looking at vehicle Customers should not be talked down to as unknowledgable Please advise how you adjust brakes? Cali pets are not adjustable so don’t sell Me this service I am a mechanic.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT 7 years ago
We're sorry to hear you had a 1 star experience with us Paul. Please email us at wecare@eastsidedodge.com to further discuss the paint warranty and adjusting brakes.
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Verified Customer
7 years ago

Service and Repairof Dodge Ram

I brought my Ram 1500 hundred for 85 point inspection and I was quoted for some repairs. Which included driver side tail light bulb and passenger side reverse bulb replacment. I picked my truck on thursday evening, and I noticed driver side tailight was still not working. It was a long weekend, so I brought my truck back on following tuesday. The service advisor told me that the bulb was unplugged and said that passenger side taillight was glued on and it came off when the mechanic was having look. I didn’t realised that they replaced a passenger side bulb last week so I looked at my service record and told Karen that you guys replaced a bulb last week and how come it was not glued on at that time. She clearly had no answer, instead she put that on me that you might have tried to fix it at home. I told if would have do it myself, I wouldn’t have paid you guys $90 for replacing bulbs. The is scam, you guys are breaking things yourself and then asking customers to pay to get it fixed and you guys are so unprofessional that you don’t even know how to fix a bulb. The reason people come to dodge service center instead of going to a local mechanic is the trust, that their vehicle is in right hands and the mechanic knows what he is doing. I paid $1500 for the repairs and I feel completely ripped off and unsafe becaz I dont know what else can come off like they forgot to plug the bulb. I have got the proof of service records which clearly shows how first time you repaired the tailight and second time it says it was glued on which clearly shows thats you guys break things yourself for us to pay you. I am planning to give these copies to Global News Calgary so that public can see what scam is going on with Dodge. The brand which people has been trusting for more then 100 years.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT
We're sorry to hear you feel like you've had a 1 Star experience with our service team and your Ram 1500. Please email us at wecare@eastsidedodge.com to further discuss your experience. Thank you.
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Verified Customer
7 years ago

I just but the truck and I have to spend money already

Kearen really good attention to me. I only derive the truck for less than 3000 and truck net tires. She give me many answers and reasons but nothing cleare. Berry disappeared with all the dealership.
Reply from: Eastside Dodge Chrysler Jeep Ram FIAT 7 years ago
We're sorry to hear you felt like you had a 1 star experience with us. Please email wecare@eastsidedodge.com so we can further discuss. Thanks!
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