Sherwood Honda

They just don't get it. Stop calling us on the landline that doesn't work, told them 4,3,2,1 years ago, weeks ago at the service table, still not listening. Just got brand new tires 3 months ago and now u want to charge us to " check them". Received an estimate for previous work, then got a new estimate and you combined the 2 for a total of $800 more then required. Double quote added. The service at the desk is brutal, always made to feel like a second hand citizen. If we would of known how poorly the service and treatment would of been before hand then we would of gone elsewhere. I know it's Sherwood park but come on! I thought customer service didn't have an address. Looking to sell this honda( bought new!) ASAP due to your lack of caring. Brutal

I have been servicing my car at Sherwood Honda for the past several years and I am extremely pleased with every visit. Service consultant Laura Ahmet, is exceptionally pleasant, welcoming and knowlegeable! Thank you, Laura and the Honda team.

I want to say a BIG Thank You to Keneel Prasad for his assistance in my recent purchase. I bought a '15 Nissan Altima eventually on 10/03/17 after changing my mind several times over 2 weeks. In all that he was very patient, courteous & helpful while guiding me through the process. I also found the employees that I came across to be very welcoming. I will recommend Sherwood Honda. Great service from beginning to end.

The service department is horrible and seem to not care about your issues and will only try to suggest bandage solutions to get out of finding the underlying issue. Our new 2016 vehicle has been having issues with the battery being drained and dying after leaving the car for only 3 days max. It has had the battery replaced twice already and they insist that nothing is wrong. The advisors, specifically Carolynn and the service manager (Martin Brown) told us that we should just drive the car/go for joyrides or invest in a charger which is ridiculous because why should we have to waste more time in our already busy lives or spend more money than we have to. We told them that the car is driven for at least 30 mins one way to get to work, but their reply was it should be a longer trip which blows my mind because I am not taking a detour or leaving earlier for work, which makes me wonder if they actually know what they are talking about. I have never ever heard of having to do these ridiculous things especially on a new car and no one that I asked has either, yet only Honda insists that this is solution and won't do anything about it. Also, when we were sold this vehicle, we were promised many things such as car washes and to date they have only done this the first time we brought the vehicle in. I strongly recommend not purchasing a vehicle here or visiting this location because you will waste your time and get talked down to.

Sales person would not return phone calls and was not helpful at all after purchase.rest of the people were great that i dealt with.