My first time buying a new car and couldn't have been happier.. everyone friendly and courteous and helpful. Would definitely recommend Dalawri Hyundai to family and friends
Being polite to a customer means nothing when you fail to give the customer proper information.
Have still to receive a call saying part is in (key lock). Approx 3 weeks past due! Went in for oil change and 2 sounds - turned into brakes required and a new key lock. The associate came with the pricing and a list of all that required attention. I was not with my husband and was told that I would have the list of suggested items attached so my husband could be informed. I live out of town. The associate advised me that my car would be ready in 15 to 20 mins. After 45 min I went to inquire about my vehicle. Seems like the associate had left for the day and did not advise anyone my car was ready and I sat/stood needlessly. At the time I was suffering with severe pain from a back injury so sitting and standing was very painful and I was unable to take any of my meds because I can't drive when taking them. Was not a fun experiencing. If you're serious about improving, have someone call me about the part for my vehicle! It's more than past due.
Very knowledgeable. Makes sure you have made the right decision. Helped me and my fiance decide on the right vehicle for us and we left with a real nice Santa Fe.
