Verified Customer
7 years ago
Excellent customer service!!!
I purchased a 2018 Honda CRV (my first Honda) and I can’t say enough about the service I received from the moment I walked into the dealership until I picked up my new SUV and drove off. Rob Burgoyne was a pleasure to work with. He happily answered all of my questions (I had LOTS), he took the time to show me all the amazing features that the CRV had to offer and even helped me setup the Apple CarPlay. He followed up with me a few days after I picked up my car to make sure I didn’t have any further questions. Amazing customer service, thank you!
Staff Dealt With
Verified Customer
7 years ago
friendly and knowledgeable staff at the Honda dealership.
Staff made our experience very pleasant. Everyone was friendly and knowledgeable and
made us feel very comfortable. They answered our questions and took the time to make
sure we were satisfied.
Staff Dealt With
Verified Customer
7 years ago
Vehicle had more kilometers on it than per sales contract and request for service went nowhere.
2014 Honda Ridgeline. As advertised 34,000 km as received within 3 days 38,700. Offer to settle, $500 in Honda Products via the dealer. I appreciated the offer but suggested it was too low. I countered with a request for 4 winter tires on rims. Denied and dealer said the $500 was a good offer. I suggested we look at depreciation cost per km times 4700 if closer to $500 I accept their solution. If above then I get my tires. No response. I requested service to the Ridgelines tonneau cover, no response. All in all it has been a hurtful negative experience.
Staff Dealt With
Verified Customer
7 years ago
Very pleasant to deal with
Took time to listen to our needs and very knowledgeable about the vehicle. I would recommend Paul to all my friends
Staff Dealt With
Verified Customer
7 years ago
I can always rely on Paul Steves to do me right.
I have had 5 Honda's. That says it all. Every time I want a newer on I ask for Paul Steves!
Staff Dealt With
