Verified Customer
7 years ago
Lol change service
Had my oil changed on Friday, the dealership was busy but the staff were on top of everything. They gave me an estimate of when my car would be ready and they were bang on. I always enjoy my visits to moncton Honda and recommend them to anyone looking to buy a new car!
Staff Dealt With
Verified Customer
7 years ago
Service
I'm not sure how this survey works, as my experience was rated as poor which was not the case at all....I bought my car at Honda for a reason.....Love the service
Staff Dealt With
Verified Customer
7 years ago
Oil change and winter tires
I dropped my car at 9:30 for an 10:30 appointment and had the shuttle drive me to another appointment. At 11:30 my service adviser called me that they did not have the wheels your booking person had set aside when she made the appointment a few weeks ago so I told him to go ahead and install the ones they had on stock. Made it back with the shuttle around 11:45 but waited til 1:30 since my service person had gone to lunch and he was surprise to see me there when he came back and said my paper work was just sitting there and nobody else seemed to have filled in when he was away. The Queue display always showed in queue so kind of useless.
Staff Dealt With
Verified Customer
7 years ago
more than met my expectations
Arrived an hour early for my appointment. Courtesy vehicle had 1 1/2 hrs wait. Arrangements were made to drive me home right away. Call was made when vehicle was ready. Prompt service at pick-up. Bravo!!
Staff Dealt With
Verified Customer
7 years ago
Interesting and informative process into buying a car at Honda.
I understand Tory is a new salesmen but I felt like I had to work hard to get a "deal". And I know it's not Tory's fault but when we were negotiating prices and the back and forth between me and the sale manager is a horrible waste of time for the customer. Let me talk to one guy. Having said that, Tory has answered professionally all my questions and concerns I've had with my car so far. Keep up the good work.
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