10 months ago
Awesome Service!
I came in not sure what I wanted in a vehicle. Ryan call me on a day before and ask me to come and showed me vehicles I hadn’t even considered. He was one of people who know the EV and could answer difficult questions that I asked him. I am very happy with the car I left with, and I wouldn’t have chosen it if I hadn’t gone to Laird Wheaton. It was a great experience, and I would recommend this dealership to my friends.
Staff Dealt With
2 years ago
First class
We are new to the area and happened by Laird Wheaton GM Nanaimo for an oil change
We were so impressed with our treatment at the service department We decided to wander over to the sales department
There are we Met Chad who coincidentally We had already texted and emailed with six months earlier
Chad talked us through the process got us into a nice shiny new truck in no time and exceeded all of our expectations
He had a lot to live up to we had previously been dealing with our salesman on the mainland since the end of the 80s
We are so happy with our new vehicle and our service from both your service department and our sales representative Chad
we have recommended your dealership to many people in our circle of influence and will continue to do so
Coincidently we’re now talking to Chad about our next vehicle ...
Thank you for having such great customer service you our new favourite dealership!
Rob & Linda gabriola island BC
Staff Dealt With
Verified Customer
3 years ago
Buying Experience
I recently purchased a truck from Laird Wheaton and dealt with Jacob. Jacob was fantastic to deal with, even bringing to truck to me for a test drive. He was able to answer all my questions and made the whole process of buying a vehicle very easy and stress-free.
Staff Dealt With
Verified Customer
3 years ago
Ryan Swailes
Ryan was excellent in dealing with my purchase of new truck.
Was ready when he said it would be and , service at dealership awsome.
Great job Ryan !!!
Staff Dealt With
Verified Customer
3 years ago
Purchase of 2021 GMC Terrain
We have purchased vehicles before & can honestly say that we have never met or worked with anyone as good as Jacob Cole. He was truly professional in every aspect revolving around our purchase. We would definitely recommend Jacob to anyone looking to purchase a vehicle. His after purchase follow up was very thoughtful which shows his passion for his profession.
Staff Dealt With