Verified Customer
9 years ago
From start to finish, it was perfect.
Mitch was incredibly friendly, polite, and professional. He took the time needed to show me all the fantastic features in my 2015 golf. Mitch's knowledge made my decision an easy one, and I couldn't be happier! Thanks to Mitch at VW Orillia.
Verified Customer
9 years ago
Efficient
Booked service appointment. Promp appointment. However, recall notice parts mot yet available, so will have to book another appointment.
Staff Dealt With
Verified Customer
9 years ago
last service
The entire experience was great. The service was fast and well done. The personnel was great. Explained everything in detail as to what was done. That is why Orillia VW gets 5 stars.
Thank you again, Paul Le May, Bracebridge Ontario.
Verified Customer
9 years ago
Very accommodating once the issue was understood and the guys were very understanding
My tire pressure monitor system was failing. It took a while for the service department to understand that it was not just a resetting of the settings. Once they understood there was a defect in the system, they were very helpful. They kept me updated on the status and then when it was done, they gave me my car back in a better condition then I left it. The courtesy car was very appreciated and the boys were great. One lady there seemed to struggle with helping me and I don't think she knows how to communicate effectively in stressful situations.
Verified Customer
9 years ago
Orillia volkswagen is the worst place i have ever been; they do not care about theyre customers and they are always screwing stuff up.
They will argue everything, try to rip me off multiple times, screwed up so many things in my vehicle i just decided to go to barrie volkswagen because they actually care about the people who have their vehicles.
