Orillia Volkswagen

Oil service warning wasn't reset at purchase. Not all touch ups were done when I came for the keys. I had to be the push for service excellence.

It was very friendly and knowledgeable all facts were correct and appropriate with every visit there was great attention to detail! I will return again despite the company recent misstep

We (Lonnie and I) would like to say thank you for your exceptional service. Lonnie was dually impressed that he was able to watch and ask question while the service was being done. Again thank you. Marie

Professional, effecient and friendly staff, keen to ensure satisfaction with services received! A pleasnat experience so far. I look forward to having future dealings with this dealership.

Upon buying my Jetta the paperwork was for a price that we hadn't negotiated and I made them fix it ,the running light was out, gas cap wouldn't lock and was supposed to receive summer tires. They fixed running light and gas cap for free. I have emailed my salesman a couple of times regarding the tires, winter or summer as I had to purchase both sets already with no response. My running light is out again , my ecu is acting up and my particulate filter is clogged. My dad recommended getting a deseil Jetta as he swears by them and I didn't expect to have much go wrong but wasn't I wrong. Upon doing an oil Change I noticed the oil pan cover has only 2 of 12 screws as well as shredded to the point of Swiss cheese. I emailed my sales man and was told to go to junk yard for replacement part. I will never buy another Volkswagen again not will I recommend it to anyone else .