Took my car in for the airbag recall and I asked Graham to tell me what my car needed for safety and he told me my brakes and rotors were completely shot. He said I shouldn’t be driving with them like that and asked if he should do them. I told him no and took it to my usual shop. They told me I have over 60% left on both the front and back brakes. What Graham tried to do to me is absolutely terrible.
Second appointment to fix things that were missed the first time; trust shaken in the service department but they made good with some reluctance.
I came in for an oil change and wiper blades replacement. Told I needed my in-car air filter changed. When I questioned the service technician saying I thought I had it recently done, he said he had no record of it. So I had this service as recommended to find out when I checked my receipts in the glove compartment that it had been done within 13 months. I felt like the proverbial woman taking her car into the shop and being upsold something that I didn't need replacing. If I had known that, I would not have had it done. When I returned home, I discovered my locking lug nuts were missing and my brake light was not fixed, and that my block heater cord was dragging. Called the manager and he reluctantly said Honda would take care of these. I'm curious to know what is inspected when Honda provides an oil change and 21-point inspection as advertised.
