During test drives one car battery was basically dead causing me to rethink whether I purchase from you. Second test drive no issue. At pick up we waited two hours to sign for our car and we had an appointment. Then there was a scratch on the passenger window that over a month now have still not received a call to come in a be replaced. We also had to setup our own sirus radio. My whole family has purchased Hyundai otherwise I would not have taken a 2nd test drive let alone made a purchase.
Up until now my experience has been good, but my last visit was very frustrating. I was asked to do more and spend more multiple times. It is crazy to me that I had to pay almost $80 to have a battery tested and then when it’s found faulty and I buy one from you that this is not credited. I was upsold into additional and unnecessary rear wheel tire alignment following warranty work, and also upsold on a standard service job. Efforts and pressure were then applied to upgrade to another more expensive service job, even though the vehicle has less than 50,000 km. The whole experience made me want to go back to my old mechanic, where prices are reasonable and practical.
pleasent efficient staff and work done in a timely and efficient manner.
oil change and inspection, work was done quickly and the staff were pleasant and helpful and kept me informed about progress and what further items needed attention
