Your Friends at Murray Hyundai

Great experience. Drop off and pickup was easy and went quickly. The work was completed within the timeframe quoted. Looks great. David was excellent.

I was advised that there was a problem with the shuttle and I could not be picked up at the end of my work day to return to the dealership, but that a cab had been called for me. Long story short, two hours later, and after arranging my own cab, I finally returned to the dealership.

Sonata brought in for #3 service at 8:30 a.m. Service advisor indicated it would likely take all morning but that she would keep us updated. Never received a call at all. Phoned in and got her answering machine at 12:30.Received a call back at 1:00 and she advised some issues in the back that morning but car should be ready at 2:00. We drove down around 2:20, service advisor not available. We were advised to go in and talk to the cashier .She advised car not ready yet but did have the invoice. Car finally ready at 2:45 .Lengthy time frame to do the servicing, no update,no response to email forwarded on your website..AND if the service advisor had told us the cabin filter needed replacement we could have had that done at the same time .

Each time I go into the service department I am acknowledged immediately , even if they are busy with other customers then, when free, they come to me to find out the purpose of my visit and get right on to answering my questions and/or writing up a work order.

Very consistent service each and every time I bring our vehicles in for service. Most recently the service was excellent. Thanks.