I bought a certified pre owned vehicle that was listed as having never been in an accident. I later found out that the sales associate printed the Carfax prior to the accident being recorded. The vehicle was also repaired at this dealership. I was then in a terrible position of owning a vehicle that was valued at half of what I owed on the vehicle. Audi refused to acknowledge that this fraudulent sale was intentional. The general manager also treated me like I was the criminal. I would stay far away from this dealership.
Michael Silverstone made the transactions easy and fun. He conducted himself in a friendly and professional manner.
The orientation process was deftly handled by Alexendre and very much appreciated. Everyone at the dealership exhibited genuine care. Buying a car is generally a stressful undertaking for the average consumer - I'm no exception. I would not hesitate to recommend this dealership to a friend or return when its time to buy my electric Audi :-)
Reply from: Audi Ottawa
Hi Carlos,
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Audi Ottawa. We look forward to serving you for many years to come!
If there is anything we can do before your next visit, please do not hesitate to contact us at anytime.
Enjoy your Audi and everywhere it takes you this summer!
Sincerely;
Your Team at Audi Ottawa
It was a really nice experience, service was great and I didn’t feel any pression and felt listen to what I wanted plus they were nice enough to let me see all the vehicles I asked to see to compare.
Reply from: Audi Ottawa
Hi Karine,
Thank you for the Five Star Review! We are very happy to hear you had a nice experience with us. We pride ourselves on going above and beyond to understand and meet all of our clients needs.
It was a pleasure having you here at Audi Ottawa and we look forward to seeing you in the future.
Congratulations on your new Audi and we hope you enjoy wherever it takes you!
Sincerely;
Your team at Audi Ottawa
He was alway attentive to my wishes and gave me good advices. Everything was done whithout physical presence with him.
Reply from: Audi Ottawa
Hi Jean,
Thanks for leaving a Five Star review, and mentioning your experience with our Audi brand specialist Michael Silverstone. You're right he is very attentive to his clients needs and has great advice!
The team of experts at Audi Ottawa are thrilled to hear this feedback, and we're proud you choose us for your care buying experience.
Next time your here you should check out our Audi boutique.
Enjoy your new Audi and everywhere it takes you!
Sincerely;
Your Team at Audi Ottawa
I was very happy with the service I was given when I went looking for a new SUV. Michael was very helpful and quickly had me looking at 2 vehicles, one of which I bought. I have had the card for almost a month now and am totally pleased with my experience so far.
Reply from: Audi Ottawa
Hi George,
Purchasing a new vehicle is a big decision and we always strive to ensure you are making that decision based on what is best for you.The Q7 is truly Greatness unlimited and we are so happy you choose our team to support you through the process.
Welcome to the family and thank you for the Five Star review. We look forward to continuing to do business in the future.
Sincerely;
Your Team at Audi Ottawa
