I dealt with Nicolas Assaly. Nicolas was excellent with me. I highly recommend him. He is honest and very helpful
My experience with Nicolas Assaly was amazing and would. He is very friendly and he was very explanatory with the Audi Q3. I would highly recommend him
Reply from: Audi West Ottawa
Hello Carol,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with Nicholas! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
From the very first moment, Nick has shown professionalism, honesty and integrity. He presented us the variety of vehicles we were interested in, and has answered all our questions and concerns in a very respectful manner. If he wasn’t able to provide us with an answer at that exact moment, he would find out the correct information, and follow up with us in a timely manner. He paid attention to details, and have done ordinary things in an extraordinary way.
Reply from: Audi West Ottawa 7 years ago
Hello Dragan,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Staff were courteous and very respectful. Explained everything to me and showed me all the features in the new car!
Reply from: Audi West Ottawa 7 years ago
Hello Sharon,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
Sales rep was great but no one wanted to acknowledge me when i came in
came in on weekend, casually dressed by myself and took a long time to be acknowledged. NIck acknowledged me and I made it clear at the time I wasn't overly serious about purchasing but he was very helpful, took his card and as he was the ONLY one who acknowledged me, a year later went to see him and bought my car
Reply from: Audi West Ottawa 7 years ago
Hello Gianna,
Thank you for your review. We are very sorry to hear we did not exceed your expectations during your previous visit to our showroom. We would like to speak with you further on this matter. Please contact our General Manager Francois Guimont who can be reached at 613-723-1221 or fguimont@markmotorsofottawa.com
Sincerely, Audi Mark Motors of Ottawa
Nicholas was courteous, attentive and followed up several times and was not respectful of our time.
Overall a very good experience.
Reply from: Audi West Ottawa 7 years ago
Hello Patricia,
Thank you for your review. We take pride in providing the best possible customer service and are delighted to hear you had a positive experience with us! We look forward to having your continued business.
Sincerely, Audi Mark Motors of Ottawa
