Getting respect at this store is next to impossible
My car was gone for three weeks, I specifically asked that all issues be addressed and now it is making a weird noise when running. The sound is NOT normal, something is still wrong, I’ve left a message for the head manager and no one seems to care to reach out to me.
Very quick maintenance appointment. Very courteous staff. Would appreciate my vehicle being washed as they do down south when you bring it in for maintenance otherwise would have given 5 stars
Reply from: Palladino Honda
Mariah, thank you for your feedback! We are a high volume store and, unfortunately, we do not have the ability to facilitate this service due to unavailable space. Additionally, we do not have a car wash on site. However, this service is something we would like to offer to our customers in the future. We hope to see you again soon!
A big thanks to Dan for helping us out! Always friendly, professional, and will go out of his way to help you out. Very knowledgeable too about work that can wait and more immediate concerns.
Reply from: Palladino Honda
Sarah, we appreciate this 5-Star review! Thank you for sharing your experience with us!
