Always kept informed of repairs being made or repairs that should be made then and there or that should be done in the near future. Unfortunately I experienced problems with the tires that had just been rotated. They caused much vibrations. I needed to stop in Sturgeon to have the front tires replaced. Rotation on Thur. problems on Sat. At the beginning of my trip. Should have been advised on wear and tear.
Efficient, reliable, friendly, courteous, on time,reasonable, price guarantee, kept me informed and updated on progress, excellent communication, corrected any issues
Reply from: Palladino Honda 7 years ago
Thank you so much for the wonderful compliments Connie!
Great experience and treated like a valued customer byDan
Dan went over and above his job description to ensure my Crosstour was repaired promptly. He was very accommodating with the appointment time since I was coming from out of town. He is one of the most helpful service representative I have ever had to deal with. His courteous approach made my repairs a pleasant experience. He deserves a tap on the shoulder for his GREAT work!!!
Reply from: Palladino Honda 7 years ago
Thank you for such a lovely review about your recent experience with Dan, Monique! We look forward to seeing you again in the future.
